Article
The model choice barely matters
Where the real variance in outcomes actually comes from.
A short opening that says what the reader gets, rather than what the piece covers.
The first thing to fix
Start with the workflow that already annoys somebody. Our AI literacy training is built around exactly that, and the case study shows what it looked like in practice.
What we would do differently
Less tooling, earlier measurement, and one named owner per workflow. Everything else follows from those three.
Related: AI Strategy
Where AI earns its place in your operating model, and what to do first.
