Article
Why your pilot looked great and the rollout did not
Pilots select for enthusiasm. Rollouts do not.
A short opening that says what the reader gets, rather than what the piece covers.
The first thing to fix
Start with the workflow that already annoys somebody. Our AI literacy training is built around exactly that, and the case study shows what it looked like in practice.
What we would do differently
Less tooling, earlier measurement, and one named owner per workflow. Everything else follows from those three.
Related: AI Literacy Training
Training that starts with the decisions your people actually make, not with a tour of the tools.
